Privacy Policy

1. Introduction

Boardom ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our marketplace platform.

2. Information We Collect

Information you provide

• Account information: name, email address, date of birth, shipping address
• Profile information: display name, username, bio, profile photo
• Listing content: photos, descriptions, and equipment details
• Messages between buyers and sellers
• Payment information (processed by Stripe — we do not store card details)

Information collected automatically

• Device information: browser type, operating system, device identifiers
• Usage data: pages visited, features used, search queries
• Location data: approximate location when you enable location-based search
• Log data: IP address, access times, referring URLs

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Platform
• Process transactions and send related notifications
• Facilitate communication between buyers and sellers
• Verify user identities and prevent fraud
• Send service-related communications (order updates, security alerts)
• Enforce our Terms of Service and protect user safety
• Analyze usage patterns to improve our services

4. Information Sharing

We share your information only in the following circumstances:

• With other users: Your public profile, listings, and reviews are visible to other users. Shipping addresses are shared with sellers when you make a purchase.
• Service providers: We use Stripe for payment processing and Supabase for data storage. These providers have their own privacy policies.
• Legal requirements: We may disclose information when required by law, court order, or to protect the rights and safety of our users.

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption in transit (TLS), secure authentication, and access controls. However, no method of transmission over the internet is completely secure.

6. Your Rights (GDPR)

If you are located in the European Economic Area, you have the right to:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data ("right to be forgotten")
• Portability: Request your data in a machine-readable format
• Restriction: Request restriction of processing of your data
• Objection: Object to processing of your data for certain purposes

You can exercise your right to erasure through your account settings by deleting your account. For other requests, contact us at privacy@boardom.com.

7. Cookies

We use essential cookies required for the Platform to function, including authentication session cookies. We may also use analytics cookies to understand how users interact with the Platform. You can manage your cookie preferences through the cookie banner displayed on your first visit.

8. Data Retention

We retain your personal data for as long as your account is active. When you delete your account, we remove your personal data within 30 days, except where we are required to retain it for legal obligations (e.g., financial records for tax purposes may be retained for up to 7 years).

9. Children's Privacy

The Platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected data from a child, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Platform and updating the "Last updated" date.

11. Contact

For questions about this Privacy Policy or to exercise your data rights, contact us at privacy@boardom.com.